What is the shipping time for my products?
We process your order within 48 hours, then your order will take 2-3 weeks to be delivered. It all depends in which country you live.
How can I track the status of my order?
Wait 3 days after your order and make a request for a follow-up via email to firstname.lastname@example.org. We will send you the tracking information for your order.
I ordered several items but only received one. What is going on?
We ship our products separately by specific model. It is perfectly normal that you receive your articles on different days. Do not worry, the missing product will arrive soon.
What is your refund policy?
In order to solve any problems that our customers might encounter with their online articles, we are committed to provide the best possible solutions to our customers. If you wish to receive a refund on your order, we can of course complete the payment, in case the appeal is made within 30 days from the date of the order and if the product concerned complies with our refund policy. For more information, please read our refund policy.
I received a coupon code. On which articles can I use this code?
On all articles on this website!
My question is not mentionned on this page.
For all other questions please contact us at email@example.com. We would be pleased to help you!